Shipping Information

We are thrilled to be back and fulfilling your orders! Our team is working hard to get your favorite products to you as quickly as possible. Please read the information below to understand how your order will be processed and shipped.

Order Processing

We process orders Monday through Friday, excluding major holidays. Orders are typically processed and shipped within 2-3 business days of being placed. Please note that during high-volume periods, such as after a launch or during a sale, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Rates & Carriers

Shipping costs are calculated at checkout based on your order's weight, dimensions, and your location. We offer a variety of shipping options and carriers to ensure you get the best rate and delivery time for your needs.

International Shipping

At this time, we only offer shipping within the United States. We hope to expand to international locations in the future.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's journey directly with the carrier. If you do not receive a tracking number within 4 business days of placing your order, please contact our support team at info@swirlycurlyhair.com.

Important Note on Final Inventory

As we are selling off our final, limited stock, all sales are considered final. We do not accept returns or exchanges. This allows us to ensure every order is fulfilled accurately and shipped with the utmost care. If you receive a damaged or incorrect item, please see our Return Policy page for details on how we can help.